Balaji Conda Shankar – Associate Vice President | Digital Transformation & Modernization Leader in Financial Services Balaji Conda Shankar is a highly accomplished digital transformation leader and technology strategist with over 20 years of global experience in driving complex modernization programs across banking, capital markets, and enterprise IT. As an Associate Vice President at Mphasis, he leads multi-million-dollar modernization and cloud transformation initiatives for Fortune 500 clients, playing a critical role in re architecting legacy systems to future-ready platforms. Balaji currently heads the Optis Modernization Program at Fiserv, one of the industry’s largest transformations, where he manages the full lifecycle of a 40-year-old system overhaul involving 260+ applications. His leadership has been pivotal in implementing Infrastructure-as-Code foundations, low-code/no-code accelerators, microservices APIs, and next-gen developer tooling—significantly reducing onboarding timelines and saving millions in licensing and operational costs. Under his direction, business users are empowered with configurable value streams and streamlined journeys, enabling faster and more agile client conversions. In addition to driving delivery, Balaji oversees a team of 100+ senior technologists, architects, and engineers across diverse domains such as Money Network, Output Solutions, ECS, and XaaP frameworks. He plays a central role in resource strategy, agile execution, risk governance, and revenue accountability, ensuring that transformation programs remain on track, on budget, and aligned with enterprise goals. Previously, Balaji led large-scale merger integration efforts at Morgan Stanley, supporting the consolidation of E*TRADE’s technology stack by modernizing over 100+ core Java applications. Prior to that, he spent over a decade at HCL America, where he served as Group Manager overseeing more than 250 enterprise applications across financial, HR, and corporate systems for clients like TIAA-CREF, GE Healthcare, and Deutsche Bank. His work spanned advanced analytics (OBIEE, Hyperion, OFSAA), automation, ETL modernization, and platform reliability enhancement. With deep expertise across data warehousing, application modernization, cloud transformation, and enterprise delivery, Balaji is known for his ability to bridge business priorities with technology execution. His leadership style is defined by hands-on mentorship, stakeholder alignment, and execution excellence. Key Highlights: 20+ years of experience delivering digital transformation at scale Manages portfolios exceeding $50M across capital markets and banking clients Leads 100+ engineers across 7 modernization tracks at Fiserv Instrumental in $MM+ savings via platform reengineering and no-code accelerators Former Group Manager at HCL America, leading cross-functional delivery of 250+ enterprise applications Expert in tools like OBIEE, Hyperion, Informatica, Docker, Kubernetes, Java, and API-first architectures Areas of Expertise: Digital Core Modernization Multi-cloud Strategy & Infrastructure as Code Enterprise Data & Analytics Agile Program Governance Financial Systems Integration RFP/RFI Solutioning & Client Onboarding Balaji holds a Master's in Computer Applications and has been recognized with multiple performance awards for excellence in delivery, leadership, and innovation. He continues to be a trusted advisor to enterprise CIOs and transformation heads, enabling clients to compete in the digital age with scalable, secure, and intelligent solutions.